Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Dnbalqis Holding Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 10 days after the confirmation.

Please return your purchase to the following address:

Dnbalqis Holding Sdn Bhd
No 7-1-1 Medan Putra Busines Centre, Jalan Medan Putra 3(3/62D)
52200 Kuala Lumpur

Please contact us at or +60103398400 if you have any questions or doubts.